原标题：立达中国售后/整机销售/市场部火热招聘中

立达是一家具有220年历史的跨国性工业集团，是短纤维纺纱的领先供应商，也是全球唯一能够提供四种纺纱技术的纺纱全流程设备与技术的供应商，总部位于瑞士温特图尔。立达关注人才吸引和人才发展，希望能够吸纳更多的精英加入！

您想要毛遂自荐？或是想做伯乐？以下最新空缺职位供您选择！欢迎将简历投递至相应招聘邮箱，并说明目标职位名称。

1. Junior Customer Support Engineer

(Email address for your application: jacky.zhang@rieter.com)

Responsibilities

1. Proactively and agility to handle customer’s inquiries.

2. Customer orientated, to improve the customer satisfaction and keep good relationship with customers.

3. Answer customer’s phone calls, E-mails, Fax, WeChat daily base, this was mainly focus on but not limited to machine system, spinning technology, components, mechanical, electrical trouble shooting.

4. Create CORN problem reports on particular and critical cases, proactively follow up.

5. Warranty material order and follow up until material was received by customers or engineers.

6. Returned parts handling, e.g., send back to internal suppliers, failure analyzing report follow up etc.

7. Support field engineers during their service visiting and new project installation on technology/parts/Machinery problems.

8. Closely contact with field service team, customer service and product support teams to find out the proper solutions timely.

9. Coordinate with machine sales, after sales team for problem solving, customer satisfaction improving.

10. Review and collect the Installation report, visiting report, update them in CORN system, pending cases to follow up until it was closed.

11. Machine or parts retrofits follow up, to make sure all involved customers implementing the necessary retrofit in case there’s any.

12. Service info sharing, to share the internal service info issued by products within our field service team timely.

13. Customer info sharing, to ensure the correct info was delivered to involved customers in time.

14. Other jobs assigned by service leaders.

Requirements

1. At least 5 years technical service experience which including the machine hands on experience in textile industrial.

2. Proven experience on spinning process, textile technology and textile machinery troubleshooting.

3. Experienced in structured problem solving methodologies.

4. Good customer complains handling and customer interaction skills.

5. High customer oriented and service driven.

6. Must have passion for customer service, complain handling.

7. Must be patient and good logic thinking.

8. Excellent communication skills / Problem solving skills

9. Education: Master/Bachelor degree.

10. Good team player, Good interpersonal and networking skills

11. High energy, self-starter, flexible and friendly.

12. Excellent written and spoken English

13. Good knowledge of Microsoft Office

2. Machine Sales Engineer

(Email address for your application: jacky.zhang@rieter.com)

Responsibilities

1. Promotion and sale of Rieter machine system in south China region.

2. Technical consulting and advise in all application areas of the Rieter machine products.

3. Negotiations of projects with respect to commercial and technical terms.

4. Achieving sales targets based on sales budgets in the own area

Requirements

1. College degree, Major in Mechanical, textile is preferable.

2. Familiar with yarn process or equipment, related knowledge in textile industry.

3. Can accept frequently business travel, good communication skill, can under work pressure.

4. Two years sales experience in textile industry.

3. Marketing Manager Intelligence

(Email address for your application: jacky.zhang@rieter.com)

Responsibilities

1. Marketing Intelligence focus on product positioning, planning realization and controlling of the market, and execute some strategic projects on China market.

2. Monthly marketing report

3. Regularly update the market /competitor / customer information

4. Establish and maintain a systematic and substantial intelligence database and provide consistent data to Top Management, STP, to needed departments;

5. Plan, organize and execute strategic projects

6. Establish and maintain close relation with media, associations ,universities

7. Work closely with Sales, PMs and Technology to abstain the latest technology, experience, innovation and machines

8. Establish good relation with customers to keep updated market information. demands and trend, as well as competitions

9. Coach / mentor to Marketing Assistant / Intern

Requirements

1. Bachelor degree or above, major in marketing research or textile engineering

2. 5 years or above working experience in textile or textile machinery industry, marketing preferrd

3. Fluent English

4. RAS Sales Support Supervisor

(Email address for your application: jacky.zhang@rieter.com)

Responsibilities

1. Establishment and active follow up of new products in China

2. Sales support for specific Rieter After Sales Portfolio to Sales team

3. Establishment and expansion of the market presence,

4. Define and monitor the sales strategy in China for specific After Sales Portfolio

5. Organisation of symposiums, trade fair participation and customer events

6. Interaction with RAS teams based on specific customer needs

7. Participation or lead in specific projects as assigned

8. Manage accuracy of all sales relevant data (e.g. installed base, SAP master data, safety stock...)

9. Parts stock based on analysis of sold product and pre-order for important projects

10. Sales support on Sales team's needs

11. Pricing analysis and communication/adaption

12. Organisation of product/process trainings for front sales/back office staff

Requirements

1. Bachelor degree or above in Textile Engineering, Industrial Engineering or Business Administration

2. Office software, Excel, and business application e.g. SAP

3. At least 3 years related working experience(project leadership)

4. Know-how for short staple spinning industry

5. Chinese - Native，English - Fluent

6. Good at communication

Key competencies

1. An efficient and fast worker

2. Should be a creative team-focused person who actively contributes ideas and experiences.

3. Needs to have a structured and focused approach with tremendous attention to detail

4. Passionate self-starter with good analytical skills

5. Experience in interdisciplinary working in a lively, international environment

5.RAS Junior Project Manager

(Email address for your application: xiuxiu.song@rieter.com)

Responsibilities

1. 领导研发项目：1） 为产品改造提供设计方案；2） 跟踪设计方案实施，直到结束

2. 提供技术支持

3. 处理客诉

4. 上级领导指派的其他工作

Requirements

1. 本科及以上学历，机械/机电一体化/自动化专业优先

2. 5年以上研发工作经验

3. 熟练使用UG/Proe/CAD/Solidworks任意一种

4. 熟练的口语及书面英语

5. 熟悉纺织工艺者优先

6. Customer Technologist

(Email address for your application: xiuxiu.song@rieter.com)

Responsibilities

1. Customer visit for complaint

2. Fulfilling of order from Manager of Customer Technology

3. Support the R&D field test and analysis the date in the spot

4. Complete the TIS report

5. Help the Internal Spinning trial in spinning center

6. Training and practice to be a system expert

Requirements

1. Bachelor or Master degree in textile technology

2. Practical experience in technological problem solving of short staple spinning

3. Know-how with Rieter textile

4. Good at English reading and writing

5. Customer-oriented

6. Communication Skill

7. Downstream processes

8. Spinning mill process and quality control

7. Customer Trainer

(Email address for your application: xiuxiu.song@rieter.com)

Responsibilities

1. Carry out training at Training Centre or customer place according to training program or on request.

2. Communication and verbal skills

3. Prepare comprehensive training documentation

4. People oriented with willingness to travel

5. Ability to lead and generate respect based on technical

Requirements

1. Bachelor or Master degree in textile technology

2. 5 years or above in textile such as cotton mill or service

3. Practical experience in technological problem solving of short staple spinning

4. Know-how with Rieter textile

5. Spinning mill process and quality control

6. Good at English reading and writing

7. Customer-oriented

8. Good Communication Skill

9. Skilled in PPT

10. Team work

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