千呼万唤始出来,微软的直播招聘专场终于来啦!这次微软公司可是诚意满满,在四座大城市开放了三十余个正式职位,等你来投递。
不是什么时候都有机会进微软的哦!如果你有一颗近距离体验大厂工作的心,就快点把握机会,预约直播吧!(当然你可以在直播中看到微软的幕后大佬们!)

戳链接,看岗位、投简历!

【关于招聘专场直播】

直播时间:7月30日 13:00-17:30
直播奖品:进直播间,参与互动即有机会领取微软卫衣、定制T恤等豪华奖品。
预约方式:分享下方海报至朋友圈,扫描二维码添加小助手。并将分享截图发送给小助手获得专属内推码。

图片: https://uploader.shimo.im/f/8zxUmT1xlgHXB8yM.png

【微软 公司简介】

微软,是一家美国跨国科技公司,也是世界PC软件开发的向导,始建于1975年。以研发、制造、授权和提高广泛的电脑软件服务业为主。最为著名和畅销的产品为Microsoft Windows操作系统和Microsoft Office系列软件,目前是全球最大的电脑软件提供商。
微软作为计算机领域的世界巨头,也有着非常强大的公司实力。2018年12月18日,微软排在《2018世界品牌500强》第4位。2019年6月,微软悄然删除其MS Celeb人脸识别数据库,微软称该数据库是全球最大的公开人脸识别数据库。2019福布斯全球数字经济100强榜排名第2位。2020年1月22日,名列2020年《财富》全球最受赞赏公司榜单第3位。

【岗位概览】

产品经理:

产品经理-Microsoft Launcher(北京)
资深产品 经理-SharePoint(苏州)
资深产品经理- Teams App Developer Service(上海)

前端开发:

前端开发工程师-SharePoint(苏州)
前端开发工程师- M365 Performance(苏州)

后端开发:

大数据开发工程师-Microsoft 365(苏州)
软件开发工程师-M365 Search(苏州)
资深软件开发工程师-SharePoint(苏州)
软件开发工程师-M365 AD(苏州)
Android工程师-MSAI(苏州)
开发工程师- 桌面托管组(苏州)
软件开发工程师- M365 Engineering System(苏州)
软件开发工程师- M365 Store (苏州)
软件开发工程师- M365 Monitoring(苏州)
软件开发工程师- M365 Migration(苏州)
Java首席架构师(上海)
资深开发工程师- Teams开发平台(上海)

客户端开发:

客户端开发工程师-Microsoft Teams(苏州)

技术顾问:

技术专案经理(无锡)

技术支持:

技术支持工程师-Azure Integration(上海)
技术支持工程师-Azure Monitoring(上海)
技术支持工程师-MySQL/PostgreSQL(上海&无锡)
技术支持工程师-Skype/Teams(上海&无锡)
技术支持工程师-Office(上海&无锡)
技术支持工程师-SharePoint(上海&无锡)
技术支持工程师-Exchange(上海&无锡)
技术支持工程师-AI&IoT(上海&无锡)
技术支持工程师-Big Data(上海&无锡)

数据科学家:

资深数据科学家-Microsoft 365(苏州)
数据和应用科学家(上海)

研发经理:

资深研发经理-Microsoft Teams(苏州)
资深研发经理-M365 Anti Spam(苏州)
资深研发经理- M365 Performance(苏州)
资深研发经理- M365 Engineering System(苏州)
资深研发经理- M365 HA/Store(苏州)
资深研发经理- M365 Deployment & Flighting(苏州)
资深研发经理- M365 Data Analysis(苏州)

设计:

资深用户体验设计师(苏州)

【职位详解】

产品经理-Microsoft Launcher(北京)

Responsibilities:

You will be responsible for owning and driving mobile app features, including early research, design and roadmap planning, data collection, and results analysis. You will work closely with Design and Engineering as well as internal and external partner teams to envision and build the next generation of cross-device experiences using detailed specifications with a customer focus. You will design and run feature experiments and utilize results to inform our product direction. You will also be encouraged to respond to customers by influencing our product plan based on user feedback. We are a team environment with a strong product focus looking for a new player who is passionate about technology and ready to jump in and contribute to the future we envision together. If this sounds exciting, we look forward to hearing from you.

Required Qualifications:

BS in Computer Science, Computer Engineering or similar
2+ years of industry experience, preferably with mobile apps
Fluent in English – oral and written

Preferred Qualifications:

Experience/knowledge on backend servicee
Previous product/program management experience
Experience with Android and/or iOS mobile app development
Experience working with geographically dispersed team
Agile software development experience
Passionate about defining and analyzing data and feature experiments
Strong customer focus and real passion for design
Excellent written, verbal presentation, and communications skills
Ability to travel as needed 5-25%

资深产品 经理-SharePoint(苏州)

Responsibilities:

The Senior Program Managers work with setting directions, navigating priorities and defining requirements and roadmaps for features and products. We work closely with engineering teams on planning and executing work (projects and scrum backlog activities) and with coordinating deliverables with partner teams - both within local SharePoint teams and with other development teams in Norway and the US. The ideal Senior Program Manager is a customer/ market oriented person with strong product and project management skills, solid technical understanding with abilities to “go deep”, and great interpersonal skills for coordination with engineering teams and partner teams in Norway, US and several other countries.
As a Senior Program Manager you are expected to own and drive a product or service area, understanding market need for given area, develop roadmap and plans and negotiate priorities for area together with internal and external partners.
The Senior Program Manager responsibilities include but are not limited to:

  1. Effectively apply service, product, market and project management skills to drive product and service success
  2. Owning and driving one or more product or service areas, analyzing and understanding market needs, develop roadmap and plans and negotiate priorities for areas together with internal and external partners.
  3. Develop visions and goals, define technical specifications and detailed implementation plans

Qualifications:

  1. Master’s or Bachelor’s degree or equivalent in computer science, electrical engineering or related technical disciplines
  2. 5+ years of experience from working in cross-team projects, working with product development and/ or delivering large projects.
  3. Ability to argue, impact and influence business decisions, passion for customer focused innovation
  4. Confidence, solution and result oriented, independent worker
  5. Minimum 2 years development background, with ability to drive architecture, design and technical discussions with engineering team
  6. Good knowledge and understanding of Microsoft products and services is a plus
  7. Fluent in English, both oral and written
  8. Excellent writing, formal presentation and interpersonal skills, with a keen ability to communicate ideas effectively with executives and engineering teams

资深产品经理- Teams App Developer Service(上海)

Responsibilities:

As a Program Manager for this role, you will work closely with engineering team, partner teams and end-to-end Program Managers in Redmond, to design and validate the features for the Teams App Cloud Services to support custom Teams App, identify key areas of opportunities and integrate with other Microsoft cloud services. You will accomplish this through a variety of activities including:

  • contributing to the vision and approach of user-friendly, state-of-art cloud service to provide world-class developing experience for Teams App.
  • representing the Teams App developer service for all service on-boarding, compliance, security, integration, support and operation tasks and processes.
  • obsessing about what developers want to do with the tooling and platform, learning and analyzing competitive offerings, and providing insight with relevant customer evidence and developer perspective to Teams App and tooling/service team.
  • working with e2e PMs and UX PMs to define UX workflows for hosting and supporting the Teams App.
  • transforming the validated solutions and UX designs into features and requirements, assessing priority and defining high quality feature specifications.
  • exploring quantitative & qualitative data, deriving actionable insights and defining success metrics.
  • working and communicating effectively with our global customers and partners.
  • ensuring good communications with engineering teams on priorities and requirements.
  • authoring and delivering the regular reporting.

Required Qualifications:

  • BS or higher in Computer Science/EE or other related engineering disciplines
  • 6+ years technical program management or product management experience
  • Good English command in professional setting

Preferred Qualifications:

  • Passion about technologies and excellent learning ability
  • Self-motivated, attention to details and quality
  • Having growth mindset
  • Experience with full lifecycle modern web/mobile application development.
  • Solid cloud computing knowledge or experience (ideally as service provider)
  • Experience shipping and operating cloud service is a big plus.
  • Experience with cloud-based system integration is a big plus (cloud architect experience counts)
  • Familiar with industrial standard IAM and AUTH methods
  • Outstanding cross-group collaboration skills and strong problem-solving skills
  • A passion to deeply understand customer and partner needs
  • Empathy to customer challenges and pain points

前端开发工程师-SharePoint(苏州)

Responsibilities:

We are seeking strong software engineers for a new Enterprise Search center of excellence in Suzhou, China. As a key technical member of the team you will:

  1. Tackle the challenges and opportunities that come with a very rapidly growing system. Both in running the service as well as meeting the needs of tomorrow.
  2. Help to define the technical direction of the team and drive the implementation of that direction with special emphasis on ensuring quality through sound engineering processes.
  3. Instill quality and excellence into the team culture by leading design and implementation efforts, actively monitoring the results, and making necessary adjustments.
  4. Collaborate with teams across the world to deliver world class enterprise search.

Qualifications:

  1. BS/MS degree in computer science or related field
  2. 5+ years of experience building, deploying, and supporting large scale applications and services
  3. Excellent problem solving, design, coding, and debugging skills
  4. Strong C/C++/C#/Java coding skills
  5. Development experience in SQL and/or cloud storage and related technologies
  6. Strong cross-group collaboration skills
  7. Experience with consumer or enterprise search development is highly desired

前端开发工程师- M365 Performance(苏州)

Responsibilities

This position is for an Engineer to develop new features, drive down costs of goods shipped (COGS) for the service and resource utilization. The service is a highly performing, distributed, highly available and resilient systems. This is a service that has to scale from a few thousands of very active users to millions of lightly active users so your skills in choosing the right data structures and algorithms will be challenged very heavily. Your responsibility will be to analyze, design and implement improvements to implement new features while reducing COGS and drive those changes across a big product group.

Basic Qualifications:

BS/MS in Computer Science, Engineering or related technical field

Preferred Qualifications:

Experience developing and testing computer software and/or online services.
Strong coding, debugging and problem-solving skills
Proficiency with writing code in C#, Java, TypeScript, C++, or any other object-oriented programming languages
Great communication skills to collaborate cross-group and work effectively within the team
Expertise in web or mobile application development
Experience in JavaScript/TypeScript/React is strongly preferred
Expertise in relational databases, distributed systems and/or big data technologies

大数据开发工程师-Microsoft 365(苏州)

Responsibilities:

• Design and build highly efficient, reliable, lower cost data processing platform.
• Design and build high quality, unified schema dataset cross Office.
• Design and build telemetry, monitoring system to guarantee high quality and SLA dataset.
• Ensure Office Common dataset meet compliance requirement (GDPR, DMOJ, etc.).
• Work with Office product teams in different geo location to onboard data into common dataset.
• Support downstream team in different geo location to consume common dataset.
• Research, analyze, and investigate optimization opportunities on Office365 Big Data.
• Ensure Office365 capacity stay in allocated quota by optimization in both storage and processing.

Qualifications:

• BS or MS degree in Computer Science or related field
• Solid Computer Science fundamentals
• Solid coding skills (no language restrictions)
• Solid problem analysis and solving skills.
• Strong communication skills. (Good written English, Avg+ oral English).
• Accountable and proactive.
• Good Cross-team collaboration skills is a plus.
• Datamining and data pipeline knowledge is a plus.

软件开发工程师-M365 Search(苏州)

Responsibilities:

To ensure all the content including text, attachment, images etc. is indexed properly and accurately. This includes using Open Source components for document understanding as well as cognitive ML models for image and other media types.
To deliver content parsing understanding quality in the matter of tens of milliseconds to fulfill the need for real-time/near real-time pipeline requirement.
To design and deliver multi-prone infrastructure to balance the need of latency requirement and index freshness
To understand and drive metrics that can measure user satisfaction on query results and improve on it
To understand and deal with real world issues by being in the on-call rotation

Qualifications:

BS/MS in CS, engineering, or related field​
3+ years experience in object-oriented programming ​
Experience in building scalable and high-performance server applications​
Strong technical problem-solving skills​
Passion about technology and able to get things done. ​
Good communication skills and cross-team collaboration skills.
Hands on experience in large-scale distributed or cloud system development is a plus​
Background or interested in search technology ​or machine learning is a plus

资深软件开发工程师-SharePoint(苏州)

Responsibilities:

  1. Tackle the challenges and opportunities that come with a very rapidly growing system. Both in running the service as well as meeting the needs of tomorrow.
  2. Help to define the technical direction of the team and drive the implementation of that direction with special emphasis on ensuring quality through sound engineering processes.
  3. Instill quality and excellence into the team culture by leading design and implementation efforts, actively monitoring the results, and making necessary adjustments.
  4. Collaborate with teams across the world to deliver world class enterprise search.

Qualifications:

  1. BS/MS degree in computer science or related field
  2. 5+ years of experience building, deploying, and supporting large scale applications and services
  3. Excellent problem solving, design, coding, and debugging skills
  4. Strong C/C++/C#/Java coding skills
  5. Development experience in SQL and/or cloud storage and related technologies
  6. Strong cross-group collaboration skills
  7. Experience with consumer or enterprise search development is highly desired

软件开发工程师-M365 AD(苏州)

Responsibilities:

• Developing cool features that fulfills the requirements of our thousands of millions customers
• Driving innovations and refactors in large scale system, improve service scalability with the most cutting edge technologies
• Chasing five 9’s availability and making our services more smart by applying AI with the support of trillion level data amount
• Investigating hard online problems and making our service rock stable
• Delivering on time with the highest code quality and performance

Qualifications:

• 2+ years of professional experience with one or more general purpose programming languages including but not limited to C#, Java, C/C++, Python or Go; knowledge of scripting languages a plus
• Experienced in designing and developing distributed and highly scalable systems is a plus
• Passionate in solving tough technical problems with proven skills
• Strong communication skills in English (both written and oral)
• Good team player
• BS/BA in computer science, or equivalent in related technical experience

Android工程师-MSAI(苏州)

Responsibilities:

We’re looking for amazing software developers, who are passionate about building new, exciting, cutting edge technologies in the field of search and assistants. As part of the Cortana team, not only you will contribute substantially, you will also have opportunity to influence and shape up the future of digital assistants!

Qualifications:

You should possess a strong technical background and a good grasp of software engineering principles, proven track record of working well with PM in a product group, exceptional problem solving, design, and programming skills.
You should be self-motivated and self-directed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important.
Additional qualifications for this position include:
• Experience in designing, developing and shipping high quality software systems and services
• Demonstrated experience driving for results in a cross-group/team project
• Ability to quickly understand new technology and applications
• Passion for shipping a high-quality software systems and services
• Experience in machine learning, information retrieval or similar areas
• Experience in mobile development in Android and iOS
• Excellent collaboration skills and ability to be adaptable and agile in development
• Excellent people skills, team player, confidence and “can do” attitude.
• Passion for new technologies, skills, learning and improving.
• A BS/MS/Ph.D degree in Computer Science or related field

开发工程师- 桌面托管组(苏州)

Responsibilities:

As an Engineer in the MMD team, you will get an amazing opportunity to extend your knowledge of several important Microsoft products and technical areas including Windows, Office and our cloud based management suite, and drive product improvements into Microsoft 365.
In this role, you will be part of a team of talented and motivated engineers that will behave more like a startup team. You will do what is necessary with your peers to plan, design, implement and deliver the feature requirements with high quality.

Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, Math, Science or other technical field
4+ years of software engineering experience building and shipping apps and/or services.
Good learning ability
Good technical design skills and proven ability to drive system designs for commercial projects or products
Good English communication skill

Preferred Qualifications:

Ambitious, self-motivated
Agile, can-do attitude and great at dealing with ambiguity
Strong coding, debugging and problem-solving skills
Strong knowledge of object-oriented programming language paradigms
Experience in developing online services
Experience in relational databases, distributed systems and/or big data technologies

软件开发工程师- M365 Engineering System(苏州)

Responsibilities:

In this position, you will build the tools, technologies, and services that enable engineering for Office 365. You will be responsible for building large-scale services as well as ensuring that the day-to-day experience of engineers are both efficient and empowering.

Qualifications:

•Bachelor of Science, Bachelors, BA, BA CS, Computer Science, Mathematics, Engineering degree or equivalent experience.
•1+ years of Software Design and Development experience.
•Knowledge in one or more of these languages: C#, C++, Java, Python, SQL or similar.
•Background contributing to complex, high-scale distributed systems that meet evolving business requirements
•Strong technical problem solving and communication skills, both verbal and written

软件开发工程师- M365 Store (苏州)

Responsibilities:

• Working in the Microsoft productivity suite where you enable millions of users to have instant access to their mail, calendar, contacts, tasks, notes on their smart phones
• Driving innovation in the mobile space by providing framework, APIs and access points for targeted, light weight point apps that facilitate the users to do specific tasks easily and conveniently.
• Partnering within Microsoft teams as well as outside partners like Apple, Samsung, HTC and other major smart phone manufactures to get the best user experience for accessing their PIM data from the cloud.
• Staying at the cutting edge of the performance and reliability while working with the largest organizations in the world to make sure their workforce has the uninterrupted and instant access to the most critical productivity item – “emails on their phones”
• Building distributed, highly available and resilient systems
• Analyzing, designing and implementing subsystems of the storage and database engine, and ensure the highest code quality and performance
• Working with services spanning thousands of servers , doing tens of billions of transactions and serving hundreds of millions of users

Qualifications:

We are looking for a seasoned Software Engineer with more than 5 years working experience in software engineering, passion for quality and proven record of delivering excellent results under challenging schedule to work on one of the largest distributed systems in the world. This position requires a deep interest in software development and strong knowledge of computing concepts such as fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, scalability, and security.
• Proficiency in C# or C/C++, and strong design, implementation, and debugging skills; knowledge of scripting languages a plus
• Experience with distributed systems, high availability, performance analysis, databases, and/or large-scale data processing
• Passion for analyzing and improving performance - I/O, memory, CPU, concurrency
• Strong communication skills (both written and oral)
• Ability to prioritize tasks and work independently
• BS/MS in computer science, or equivalent in related technical experience

软件开发工程师- M365 Monitoring(苏州)

软件开发工程师- M365 Migration(苏州)

Responsibilities:

The Mailbox Migration team is looking for a self-motivated and experienced software engineer to work on one or more of the following components owned by our team:
Mailbox Replication Service, which schedules and moves mailboxes, typically to onboard or offboard them to our Cloud or to balance load within it.
Mailbox Synchronization to replicate data in near real time between our Cloud and the master copy hosted by a 3rd party provider, such as an on-premise Exchange installation, Gmail or a generic IMAP host.
Mailbox Migration: to move whole sets of mailboxes into our Cloud.
Mailbox Load Balancing: to intelligently relocate mailboxes to smooth overall load within our datacenters.
These are hyperscale Cloud services involving billions of users across 100s of thousands of servers, so your skills in choosing the right data structures and algorithms will be challenged very heavily. Your responsibility will be to analyze, design and implement ways to improve the quality of service and develop new features to help customers use our services. The ideal candidate should have strong analytical, design, and development skills with depth in databases, storage, high performance data structures and algorithms and a passion for analyzing and improving performance - I/O, memory, CPU, concurrency. She/he should have a strong development background, excellent communication skills, and a strong foundation in Computer Science.
Lastly, because the work is done indirectly on behalf of a giant team, skills in persuasion are key to success.

Basic Qualifications:

• BS/BA in computer science, or 7+ years of software development experience
• 7 years of C/C++ or C# experience

Preferred Qualifications:

• Proficiency in C# or C/C++, and strong design, implementation, and debugging skills; knowledge of scripting languages a plus
• Experience with distributed systems, performance analysis, databases, and/or large-scale data processing
• Strong communication skills (both written and oral)
• Ability to prioritize tasks and work independently

Java首席架构师(上海)

Responsibilities:

Design, architect and review tooling, framework and services to let Java developers easily migrate, build, scale, manage and operate Java applications and workloads on Azure during the full software life cycle, for both traditional enterprise Java workloads and cloud native applications;
Research and prototype for new optimized platforms or solutions for Java workloads on Azure;
Advise for optimized system architecture, platform choices and design options, and promote best engineering practice in the development lifecycle.
Help to win Java community and ecosystem by providing strong technical leadership in the community for Java full stack, from tooling, framework to platform, from JavaEE to microservice and serverless architectures.
Participate in defining and building Microsoft and Azure Java vision, strategy and execution plan for our existing and future investment areas.
Provide Java language and framework related technical consulting and guidance to Azure platform teams and other internal partner teams.
To be successful at the role, you will be an active learner and problem-solver, eager to work alongside internal engineers, program managers, product managers, CDAs(Cloud Developer Advocators), CSAs(Cloud Solution Architect) and marketing teams, etc. to get things done.

Qualifications:

15+ years of shipping enterprise scale software for large distributed systems in a software engineering related role.
Deep understanding of and passion for container technologies and cloud technologies, including emerging trends across Microsoft and Open Source technologies.
Solid understanding of Object-Oriented Programming and common Design Patterns.
In-depth knowledge of Java and ideally other object-oriented languages like C# or C++.
Experience and involvement with Java ecosystem and related technologies.
Having in depth knowledge of at least one Java Enterprise framework like Spring, Java EE or Jakarta EE, etc.
Experiences with popular application server technologies like TomCat, Wildfly, Glassfish, and etc are a plus.
Comprehensive working knowledge of OWASP top 10 vulnerabilities is a big plus
Experience of securing complex system/penetration test/static code analysis is a big plus
Excited to be working at the forefront of Microsoft’s future.
Committed to making pragmatic decisions.
Valuing quality and simplicity.
Bachelor/Master’s degree in Computer Science, Math, related field or equivalent experience.
Desired skills:
Experience in building testable, distributed and highly scalable online services on Azure or similar cloud platform
Experience with multiple Java enterprise frameworks
Hands-on experience with Kuberneters
Ability to drive technical decisions across teams
Ability to deal with ambiguity and communicate effectively.
Strong verbal and written communication skills
Experience with Open Source Software development
Passion for quality with strong customer empathy and focus
Experience working in geographically dispersed, virtual teams.

资深开发工程师- Teams开发平台(上海)

Responsibilities:

Design and implement high quality, reliable tools, framework and services in Teams Cloud on time
Research and prototype the innovation ideas for optimizing the solutions for developers on Azure
Ensure that all the tools and services in Teams Cloud are monitored, healthy and highly reliable
Leverage Azure and Microsoft 365 services and external open source tools to make our Teams Cloud perfect
Be responsible for quickly detecting, mitigating and resolving any issues from customers in Teams Cloud services
Drive the improvement of system architecture and engineering system

Qualifications:

6+ years of software development experience with at least a major programming languages like node.JS, C#, Java, etc.
Deep understanding of large scale cloud service development.
Great problem solving skills
Mindset of driving high quality software by adopting engineering best practices
Strong teamwork skills – know how to support a point and incorporate different opinions
Willingness to explore and apply new approaches and technologies
Strong verbal and written communication skills
Bachelor/Master’s degree in Computer Science, related field or equivalent experience.

客户端开发工程师-Microsoft Teams(苏州)

Responsibilities:

• Design, develop and maintain mobile (iOS/Android) components in Microsoft Teams
• Help stand up scalable & reliable services with great monitoring & telemetry support
• Champion best practices, tools and processes for a data-driven, quality-focused release of Microsoft Teams as frequently as possible to our customers
• Mentor and drive technical excellence on the engineering team

Qualifications:

• 5+ years hands on development experience
• 3+ years of experience with iOS or Android or both
• Willingness to champion infrastructure impact on mobile customer experience
• Cloud and services experience, with Azure cloud experience highly desirable.
• Ability to communicate technical details clearly across organizational boundaries.
• Data driven, customer focused, and organized
• Self-motivated with a strong drive for reaching across teams and organizations to make progress collaboratively.
• BS or MS degree in Computer Science or Engineering OR equivalent years of work experience.

技术专案经理(无锡)

Responsibilities:

Key Accountabilities include:
CUSTOMER – Creates a strategic support relationship with key stakeholders within our customer organizations, both within IT and their business groups to enable quality delivery aligned to their business outcomes. TAMs focus on understanding the customer’s business and IT objectives in order to develop and manage the delivery of services to enable customers to realize the of value of Microsoft products and cloud services. The TAM must be a change agent by articulating the case for change and helping our customers evolve their IT maturity, drive productive use of Microsoft products, and enable and support IT to make the business more effective.
BUSINESS – The TAM is responsible for sustainable growth through routinely partnering across a One Microsoft team to strategize on ways to create new opportunities within the accounts they service. The TAM is responsible for the profitability of our services and increasing our customers cloud commitment through portfolio management, all in a manner consistent with Microsoft’s legal, fiscal and personnel policies.
DELIVERY – The TAM must be aware and proficient in understanding the Services portfolio, entitlements and benefits available to the customer in order to articulate the value of these services to support customer success. The TAM is responsible for understanding the customer’s priorities and constructing a strategic plan that defines the Support team’s approach to bring value to the customer. The TAM pursues, orchestrates, and facilitates programs of work to deliver outcomes that bring value to the customer. The TAM is the owner of the overall support experience across the entire lifecycle that includes planning, consumption, and delivery governance.
LEADERSHIP – This role requires strong communication skills and imaginative, bold thinking in all situations, as well as displaying executive presence and confidence. The TAM must be able to show leadership in supporting teams comprised of Microsoft, Partner and customer resources who may be engaged in the delivery of complex solutions.

Qualifications:

Experiences Required: Education, Key Experiences, Skills and Knowledge:
Proven experience in an Enterprise environment with a strong understanding of corporate and public sector customer support needs.
Strong communication skills across IT and business leadership
Consistently demonstrates strong organizational, project/program management, change management and problem-solving skills.
Be a confident leader, able to orchestrate across multiple groups to ensure customers outcomes are met.
Bachelor’s degree or equivalent work experience.
ITIL Foundation Certificate preferred.
A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive self-criticism and mutual respect.

技术支持工程师-Azure Integration(上海)

Responsibilities:

• Act as a technical focal point in cooperative relationships with other companies.
• Manage crisis situations that may involve technically challenging issues and diverse audiences.
• Own and resolve technically complex mission critical or politically hot customer issues
• Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.
• Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code.
• Stay up to date on the leading technologies and technical certifications. Contribute to product improvement, and participate in pre-release activities and BETA programs.
• Development and delivery of training in person or remote to share knowledge with other engineers. Mentoring of new engineers;

Qualifications:

• Must possess the ability to work independently with minimal management supervision and as part of regional team of engineers;
• Superior problem solving and troubleshooting skills;
• Demonstrate strong interpersonal and communication skills, create a positive relationship with customers and peers to achieve Win-Win outcomes. Work with diverse audiences including highly technical IT professionals, developers, architects, and executive management.
• Demonstrated exceptional customer service in politically charged environments, overall communication and technical writing skills.
• Exhibit leadership through personal responsibility, accountability and teamwork.
Technical Requirements:
Primary responsibilities and knowledge requirements include a thorough understanding of one or more of the following products/technologies:
• Strong knowledge of Microsoft .NET Framework
• Proficient in C# (and/or VB.NET), ASP.NET, WebAPI or other web programming technologies
• HTTP, HTML, FTP, etc
• JSON, XML, etc
• Cloud Computing using Azure or other cloud
Experience in designing/developing technical integration solutions are strongly preferred, but not required at hire. Related field (or equivalent) experience will be considered.
2 years of technical Support experience with the technologies described above are preferred.
Education: Bachelor’s degree or above required
Language: English oral and written proficiency is required

技术支持工程师-Mooncake Database/Big data(上海&无锡)

Responsibilities:

-Identify customer issues to specific Azure Data Services or Azure Platform, being able to conduct in-depth diagnostics on Azure data related services and deliver quick solutions.
-Work with internal stakeholders such as Engineering group effectively.
-Identify and drive requirements for increased customer self-supportability and be responsible for ad-hoc customer request such as technical workshop.
-Manage crisis situations that may involve technically challenging issues and diverse audiences, which may sometimes require outside of normal business hours or on-call/shift rotation.
-Stay up to date on the leading technologies and technical certifications. Contribute to product improvement and participate in pre-release activities and BETA programs.
-Development and delivery of training in person or remote to share knowledge with other engineers. Mentor new engineers;

Qualifications:

Required Soft Skills
Strong communications skills - Effective, polished interaction with customer to gather information
Demonstrable troubleshooting skills
Cross-team collaboration
Logical and Critical thinking
Passion for technology and customer support
Understanding of cloud vs. on premise computing.
Leadership - handle technically challenging and politically hot customer situations, including the appropriate use of all available resources, communicate effectively with Support teams and development on complex technical issues
Primary responsibilities and knowledge requirements include a thorough understanding of one or more of the following products/technologies:
Relational databases : SQL Server, MySQL/PostgreSQL, SQL Azure Database or any other cloud based database.
Experience with big data processing environment, i.e. distributed compute infrastructure or open source like Hadoop, Spark, Hive, LLAP, Kafka, Storm, Hbase.
Experience in NoSQL concept, familiar with MongoDB, Cassandra API
BI like ETL, Data warehousing management, Power BI, SSIS/SSAS/SSRS
Knowledge of scripting language such as JavaScript, PowerShell, CLI, etc.

技术支持工程师-Azure Monitoring(上海)

Responsibilities:

The Enterprise Cloud Support Engineer is responsible for support delivery, providing technical support by resolving technical issues on the Enterprise Cloud products like Azure Log Analytics, Azure automation etc. Specific measurements include achieving the CPE team goals, time to resolution or escalation, enabling a response time similar to competitors; maintaining technical skills through completion of ongoing readiness and Platform training; and, in general participating in the creation of future Microsoft support capabilities for the cloud. To be more specific:
• Customer Issue Resolution & Responsiveness Drive the communication with the customer to ensure the customer has confidence on problem resolution provided by Microsoft. Define and understand the customer issue by creating the adequate reproduction scenarios. Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving. Act as the second tier support to take the escalation and solve the customer issue from subsidiary.
• Effective Communication & Collaboration Identify the right resource to collaborate with for tough & political hot problem. Collaborate with cross-group peers both proactively and reactively. Produce quality documentation and share with the appropriate team members and tech lead as appropriate.
• Training & Readiness Identify current knowledge deficiencies/training needs, as well as potential future needs. Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions). Make effective technical presentations, both internal and external. Provide documentation and mentoring to others within your technical specialty. Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies/training needs, as well as potential future needs. Work with your manager and Tech Advisor (where appropriate) to develop a comprehensive personal/technical development plan. Implement your development plan, actively seek development opportunities, and complete all scheduled training. Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans.
• Operational Precision Adhere to published queue or call back schedule and be available for different shifts, as necessary. Use appropriate documentation and utilization and / or labor tracking methods to account for time. Manage and prioritize your workload while keeping team members and management appropriately informed. Participate in ad-hoc projects per management request or business need.

Qualifications:

Preferred SOFT SKILLS:
• Leadership - handle technically challenging and politically hot customer situations.
• Strong communications skills – Excellent spoken and written English communication skills.
• Effective, polished interaction with customer to gather information.
• Demonstrable troubleshooting skills Cross-team collaboration Logical and Critical thinking.
• Passion for technology and customer support.
• Understanding of cloud vs. on premise computing.
Preferred TECHNICAL SKILLS - Knowledge of one or two of the following domains:
• Operating System/Virtualization, Networking, Microsoft Azure Platform, Microsoft System Center Suite products.
• Familiarity with OS Internals concepts (Windows, Linux, etc.), Storage, Active Directory and Security
• Understanding of Virtualization concepts and virtual system administration, in-depth knowledge of VMware/Hyper-V as a plus.
• Experience with Azure VM configuration and administration.
• Familiarity with networking tools/protocols. (tcpip, http, ping, tracert, tracemon, wire shark, etc.)
• Knowledge of Microsoft Azure Platform services. (as a plus)
• Microsoft Azure architecture and its components. (Fabric, Compute, Storage, etc.)
• Azure Platform development and deployment concepts.

技术支持工程师-MySQL/PostgreSQL(上海&无锡)

Responsibilities:

Provide in-depth technical support for customers via telephone, written correspondence, or electronic service.
Provide advanced troubleshooting to analyze problems and develop solutions to meet customer needs.
Determine the best approach for resolving complex technical issues that will yield the desired turn-around time and optimal customer solution while minimizing the impact to the customer.
Engage and collaborate with other Microsoft groups, including escalation teams and the R&D Team, and 3rd party support partner (Open Source), in gaining resolution to critical, complex issues.
Provide exceptional customer service in politically charged environments.
Create advanced online technical content including Knowledge Base articles, training documents, blogs, etc., as needed to help enhance our CSS Front of Funnel strategy and drive one-to-many customer and partner impact.
Maintain strong working knowledge of all related products, technologies and upcoming releases.
Take proactive ownership in identifying and recommending product improvements in key product areas based on key data points.
Participate in planned team-wide shift rotations to cover business needs, possibly including 24x7, on-call responsibilities and weekend work.
Present technical content to various audiences including customers, partners, and internal stakeholders.
Provide consulting services to partners and customers to increase product market share.

Qualifications:

Technical Acumen:
Musts:
MySQL/MariaDB or PostgreSQL, knowledge on both is preferred.
Previous experience requirement with administration, operation or development with OSS Databases
Owning, tracking and resolving database related incidents and requests
Building and deploying DDL and DML to implement application features and function
Managing operational needs of the database (DB) subsystems (e.g. DB backups, maintenance, monitoring), tuning and performance optimization
Experience with backup and disaster recovery solutions for PostgreSQL/MySQL
Building data and DB subsystems to scale to maximum performance
Install and monitor PostgreSQL database using the standard monitoring tools Analyze daily logs using and query tuning
Maintain custom vacuum strategies at table and database level
General database administration with generic performance troubleshooting knowledge
Monitor code migration and database change management through various stages of the development life cycle
Understanding of the PostgreSQL/MySQL Architecture and internals
Skilled with PostgreSQL/MySQL database clusters, replication and high availability, tuning and scalability
Knowledgeable of OSS database utilities and tools
Understanding of PostgreSQL extensions
Understanding of replication and high availability tools and methods. Including knowledge on High Availability and Connection Pooling & Load Balancing PostgreSQL workloads
Understanding on tuning Memory parameters in PostgreSQL
Gain and share expertise in database technologies other than PostgreSQL including SQL Server and MySQL.
Experience in collaboration within different organizational teams, including escalation teams and R&D Teams, and 3rd party support partners (Open Source).
Knowledge of service-oriented architecture.
Knowledge and experience with the Open Source ecosystem.
Experience in Microsoft Azure, or any other cloud technology.
Desired:
Knowledge of Microsoft Azure SQL Database or Microsoft SQL Server
Programming & Debugging Experience not specific to any language or platform
Experience with Windows and Linux operation
Significant knowledge of database internals, either with PostgreSQL, MySQL or some other RDBMS.
Soft Skills:
Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines.
Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft.
Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner.
Ability to distill, prioritize and act on feedback from a variety of sources.
Conviction and courage to drive decisions and defend positions as appropriate.

技术支持工程师-Skype/Teams(上海&无锡)

Responsibilities:

• Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
• Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
• Act internally as a customer advocate.
• Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.
• Advise customers on how to gain additional value from their Microsoft products.
• Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
• Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations.

Qualifications:

Required
• Strong network and/or VoIP experience with underlying technologies such as
o Routing & Switching Protocols,
o TCP/, DNS, QoS, SIP
o VLANs, and WAN protocols and technologies
• Experience working with Windows Server, Active Directory
• Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams
Experience in one or more of these areas desirable
• Experience in Office 365 Authentication and voice offerings
• Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect
• Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions
• Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications
• Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019.
• Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools
Language Qualification
Mandarin Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

技术支持工程师-Office(上海&无锡)

Responsibilities:

• Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
• Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
• Act internally as a customer advocate.
• Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.
• Advise customers on how to gain additional value from their Microsoft products.
• Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
• Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations.

Qualifications:

Required
• Knowledge of MS Office Applications (Word, Excel, PowerPoint)
• Understanding of client/server, networking, and Internet technologies fundamentals.
• Database skills for SQL Server Development / SQL Reporting services.
• Experience in network operations, software support or I.T. consulting.
• Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment.
Experience in one or more of these areas desirable
• Knowledge about the following areas in SharePoint
o User Administration
o Site administration
o Shared Service Provider Administration
o Service Applications.
o OCSI – Office Client Server Integration).
o Troubleshooting issues with Office Web Access.
Language Qualification
Mandarin Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

技术支持工程师-SharePoint(上海&无锡)

Responsibilities:

• Act as a technical focal point in cooperative relationships with delivery partners or customer companies.
• Manage crisis situations that may involve technically challenging issues and diverse audiences.
• Own and resolve technically complex mission critical or politically hot customer issues
• Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.
• Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code.
• Stay up to date on the leading technologies and technical certifications. Contribute to product improvement and participate in pre-release activities and BETA programs.
Development and delivery of training in person or remote to share knowledge with other engineers. Mentoring of new engineers

Qualifications:

Required
• Technical Expertise on Microsoft Teams/Skype for Business/Exchange Server products/Exchange Online Service/SharePoint Online.
• 2+ year of technical support experience and troubleshooting acumen on Skype for Business/Microsoft Teams/SharePoint Online/Exchange Online.
High proficiency levels in the following competencies:
o Troubleshooting
o Analytical problem solving
o Building customer/partner relationships
o Cross-boundary collaboration especially in virtual team and global environments
o Customer advocacy
o Technology expertise

技术支持工程师-Exchange(上海&无锡)

Responsibilities:

• Act as a technical focal point in cooperative relationships with delivery partners or customer companies.
• Manage crisis situations that may involve technically challenging issues and diverse audiences.
• Own and resolve technically complex mission critical or politically hot customer issues
• Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.
• Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code.
• Stay up to date on the leading technologies and technical certifications. Contribute to product improvement and participate in pre-release activities and BETA programs.
Development and delivery of training in person or remote to share knowledge with other engineers. Mentoring of new engineers

Qualifications:

Required
• Technical Expertise on Microsoft Teams/Skype for Business/Exchange Server products/Exchange Online Service/SharePoint Online.
• 2+ year of technical support experience and troubleshooting acumen on Skype for Business/Microsoft Teams/SharePoint Online/Exchange Online.
High proficiency levels in the following competencies:
o Troubleshooting
o Analytical problem solving
o Building customer/partner relationships
o Cross-boundary collaboration especially in virtual team and global environments
o Customer advocacy
o Technology expertise

技术支持工程师-AI&IoT(上海&无锡)

Responsibilities:

Roles and Responsibilities
• Work with a broad range of customers from small development shops and independent software vendors (ISVs) to Fortune 500 companies.
• Provide accurate information, and help resolve the most technically challenging, critical and highest impact problems for developers regarding their Microsoft systems software.
• Communicate with developer customers through a number of channels including telephone, email, public and private forums, and the Internet.
• Identify and report both software bugs and customer suggestions.
• Act as a liaison to internal development organizations, representing the voice of the customer and advocating for product improvements to alleviate customer pain.
• Help teams across developer organizations monitor new incoming cases and meet SLA for critical cases and ensure transitions to appropriate teams

Qualifications:

Required Skills
• Strong troubleshooting, debugging, and problem-solving skills
• Passionate for customer-facing tasks, and patient for helping others
• Python, C/C++, C# or Java coding skills
• RESTful API programming skills
• Basic Linux OS knowledge
• Excellent communication skills with both written and spoken English
• Ability to work well in a highly collaborative team environment
• Effective learning skills
“Nice to have” skills
• Networking & Cloud knowledge
• Raspberry Pi, Arduino or IoT device coding experience
• Machine Learning experience, familiar with one of deep learning frameworks: Tensorflow, Pytorch, Caffe, Mxnet, etc
• Customer support experience
Education / Experience
The ideal candidate will have a BS or MS Degree in computer science, or the equivalent in work experience.
Key Words
RESTful API, Visual Studio, C#, C++, Java, Node.js, Python, troubleshooting, developer, programmer, IoT, Machine Learning

技术支持工程师-Big Data(上海&无锡)

Responsibilities:

• Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
• Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
• Act internally as a customer advocate.
• Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.
• Advise customers on how to gain additional value from their Microsoft products.
• Document your technical work and research to help your colleagues, improve the product, and improve the support experience.
• Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations

Qualifications:

Required
• Experience with one or more Big Data or Analytics Products and Services
o Azure Data Factory
o Hadoop, Spark, Hive, Azure HDInsight, Azure Databricks
o Azure Cosmos DB, NoSQL Services, MongoDB
o Data Lake
o Cloud Streaming technologies
• Open Source Ecosystem (Linux, Apache, etc.)
• Developer Experience: Python, Scala, R
• Experience with one or more customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or I.T. consulting, customer or technical support or consulting or end-user support.
Experience in one or more of these areas desirable
• Programming & debugging experience
• Experience in RDMS such as Microsoft SQL Server and Microsoft BI technologies including SQL Server Analysis Services, SQL Server Integration Services
• Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines
• Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft
• Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner
• Ability to distill, prioritize and act on feedback from a variety of sources
• BA/BS degree
Language Qualification
Mandarin Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

资深数据科学家-Microsoft 365(苏州)

Responsibilities:

You will be responsible to execute on the team’s Machine learning efforts as we aim to extract intelligence from user interactions and contents in a compliant boundary.
• You will go deep on a range of tasks including data mining, data annotation, and language processing.
• You will help establish and implement data pipelines.
• You will have ample opportunity for cross group collaboration, technical product definition and applied research.
• You enjoy being part of a collaborative, multidisciplinary team.
• You will mentor graduate student interns.
• You bring curiosity, a strong entrepreneurial spirit, and passion to deliver on the promise of technology in a difficult, competitive, and exciting vertical.

Qualifications:

MS or PhD in Computer Science, Statistics, Mathematics or related field
4+ years working on production ML data pipelines
4+ years of one or more of: named entity recognition, topic classification, knowledge graphs or .
Fluency with recent NLP, data mining, pattern recognition & ML advancements, e.g., BERT, attention, LSTMs, etc.
Strong coding skills in one or more of Python, C/C++, Java, Scala, C#
PREFERRED:
1+ years with one or more of: NLTK, Stanford CoreNLP, spaCy, etc.
3+ years with one or more of: PyTorch, TensorFlow, Keras, CNTK, etc.
3+ years with one or more of: Spark, HDInsight, Hadoop, MapReduce, etc.
Participation in Kaggle or similar competitions
Willingness to be a “learn-it-all” and jump into any problem space.

数据和应用科学家(上海)

Responsibilities:

The Data Science team within Visual Studio brings the unique IQ of understanding data through statistical techniques and building systems using cutting-edge machine learning algorithms at scale. The scientists closely work with business to design and develop novel AI solutions. They also work toward gathering deep insights and help in making data-driven business decisions.

Basic Qualifications:

Undergraduate degree in Computer Science, Engineering, Mathematics, Statistics
2+ years development skills in Python, C#, C++ or Java.
Preferred Qualifications:
Masters or PhD degree in Computer Science, Statistics, or related fields (undergraduates with significant appropriate experience will be considered).
Strong academic work and professional experience in statistics, machine learning, including deep learning, NLP, econometrics.
Experience in building cloud-scale systems and experience working with open source stacks for data processing and data science is desirable.
Excellent communication skills, ability to present and write reports, strong teamwork and collaboration skills.

资深研发经理-Microsoft Teams(苏州)

Responsibilities:

• Collaborate with key stakeholders to develop overall product vision as well as strategies on how to realize the vision by identifying technical challenges & proposing solutions.
• Design, develop and maintain highly performant backend services that power great frontend experiences in Microsoft Teams
• Help stand up scalable and reliable services with great monitoring and telemetry support
• Champion best practices, tools and processes for a data-driven, quality-focused release of Microsoft Teams as frequently as possible to our customers
• Mentor and drive technical excellence on the engineering team

Qualifications:

• 5+ years hands on development experience
• 3+ years of experience in developing service oriented applications.
• Cloud and services experience that power large scale distributed systems. Azure cloud experience highly desirable.
• Outstanding technical problem solving and debugging skills.
• Ability to communicate technical details clearly across organizational boundaries.
• Data driven, customer focused, and organized
• Self-motivated with a strong drive for reaching across teams and organizations to make progress collaboratively.
• BS or MS degree in Computer Science or Engineering OR equivalent years of work experience

资深研发经理-M365 Anti Spam(苏州)

Responsibilities:

As a software development engineer manager on the team you will be responsible for not only driving team to deliver features on quality and time but also hands on key feature areas including both design and coding. You also response for the team growth as a people manager.
We use multiple technologies and frameworks. The distributed nature of the service, stateless nature of SMTP, criticality & ubiquity of email, new and exciting features we are bringing to market provide many interesting technical challenges to solve. Distributed computation, high-scale, high availability, geo-redundancy, low-touch are all aspects that our features need to be designed with in mind. You will be responsible for building the next generation world class spam filtering service focused around cutting edge performance and efficiency to handle the high volume of messages we process every day while still facilitating the highest level of effectiveness. It will involve aspects of machine learning and various content classification techniques.

Qualifications:

• 5 - 10 years of experience in developing & creating platforms and services.
• At least, 3 years people management and project management experience.
• Strong communication and presentation skills in English.
• Excellent design, coding, debugging and problem solving skills.
• Experience with at least one complete ship cycle of a commercial product.
• Strong proficiency in Strong proficiency in C#.

资深研发经理- M365 Performance(苏州)

Responsibilities:

This position is for a software engineering manager to lead a team of engineers to design and develop features, improve performance and drive down costs of goods shipped (COGS) for the service. The service is a highly performing, distributed, highly available and resilient systems. This is a service that has to scale from a few thousands of very active users to millions of lightly active users so your skills in choosing the right data structures and algorithms will be challenged very heavily.
Your core responsibilities will be to:

  • analyze, design and implement improvements while reducing COGS and drive those changes across a big product group.
  • Collaborate with geographically distributed teams, including Program Managers and engineers across Microsoft.
  • Manage the team to achieve target scope, schedule and cost objectives. Accomplish this while still supporting peer teams with the ultimate goal of quality products.
  • Identify and create plan of action to hire and retain top talent
    The ideal candidate should have strong analytical, design, and development skills with depth in databases, storage, high performance data structures and algorithms and a passion for analyzing and improving performance - I/O, memory, CPU, concurrency. She/he should have a strong development background, excellent communication skills, and a strong foundation in Computer Science. Lastly, because the work is done indirectly on behalf of a giant team, skills in persuasion are key to success.

Qualifications:

• Proficiency in C# or C/C++, and strong design, implementation, and debugging skills; knowledge of scripting languages a plus
• Experience with distributed systems, performance analysis, databases, and/or large-scale data processing
• 2+ years leading teams of software engineers, with backend services experience.
• Strong communication skills (both written and oral)
• Ability to prioritize tasks and work independently
• BS/BA in computer science, or equivalent in related technical experience
• Knowledge of email systems a plus.
• Experience with financial analysis a plus.

资深研发经理- M365 Engineering System(苏州)

Responsibilities:

Your core responsibilities would include building and leading a team of engineers to design and deliver features end to end that are ‘serviceable’. You will build the tools, technologies, and services that enable engineering for Office 365. You will be responsible for building large-scale services as well as ensuring that the day-to-day experience of engineers are both efficient and empowering.
We need collaborative developers who can think big, deliver on those big challenges of compliance with high scale, high availability, geo-redundant & low maintenance solutions with provable quality. Increasing use of AI and ML. Able to handle large scope and complicated feature ownership by working under self-driven initiatives with PM and across teams.

Qualifications:

Bachelor of Science, Bachelors, BA, BA CS, Computer Science, Mathematics, Engineering degree or equivalent experience.
6+ years of Software Design and Development experience.
2+ years of management experience
Knowledge in one or more of these languages: C#, C++, Java, Python, SQL or similar.
Background contributing to complex, high-scale distributed systems that meet evolving business requirements
Strong technical problem solving and communication skills, both verbal and written
Have excellent planning, execution, and mentoring skills.

资深研发经理- M365 HA/Store(苏州)

Responsibilities:

• Working in the Microsoft productivity suite where you enable millions of users to have instant access to their mail, calendar, contacts, tasks, notes on their smart phones
• Staying at the cutting edge of the performance and reliability while working with the largest organizations in the world to make sure their workforce has the uninterrupted and instant access to the most critical productivity item – “emails on their phones”
• Able to build a team and lead engineers on large scale efforts and have team-wide impact
• Driving innovation in the mobile space by providing framework, APIs and access points for targeted, light weight point apps that facilitate the users to do specific tasks easily and conveniently
• Partnering within Microsoft teams as well as outside partners like Apple, Samsung, HTC and other major smart phone manufactures to get the best user experience for accessing their PIM data from the cloud
• Building distributed, highly available and resilient systems
• Analyzing, designing and implementing subsystems of the storage and database engine, and ensure the highest code quality and performance
• Working with services spanning thousands of servers, doing tens of billions of transactions and serving hundreds of millions of users

Qualifications:

We are looking for a strong hands-on Software engineering manager with 7+ years working experience in software engineering, passion for quality and proven record of delivering excellent results under challenging schedule to work on one of the largest distributed systems in the world. This position requires a deep interest in software development and strong knowledge of computing concepts such as fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, scalability, and security. Proven ability to lead engineers.
Candidates must have a thorough knowledge of a modern garbage collected language such as C# or Java, strong debugging skills, in addition to strong writing and communication skills. Knowledge and experience of REST/SOAP or other mobile API fundamentals is a plus.
You will closely collaborate with partner teams to ensure coverage of key scenarios and make certain that common methodologies and metrics are used across the board. Your ability to effectively collaborate and develop strong relationships will be a critical part of the team’s success.

资深研发经理- M365 Deployment & Flighting(苏州)

Responsibilities:

Job Responsibilities:
• Able to build teams and lead engineers on large scale efforts and have team-wide impact.
• Partnering within Microsoft teams to build cutting-edge large-scale cloud infrastructure like deployment platform, patching platform, configuration and experimentation system etc.
• Building distributed, highly available and resilient systems. Analyzing, designing and implementing subsystems and ensure the highest code quality and performance.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Math, Science or other related technical field.
• Familiar with one or more general purpose programming languages.
• 8+ years of software engineering experience building and shipping apps and/or services.
• Excellent technical design skills and proven ability to drive large scale system designs for complex projects or products.
• Proven track record as a strong and effective engineering manager - 3+ years of experience leading and growing successful teams.
• Fluent English communication skill.

Preferred Qualifications:

• Ambitious, self-motivated
• Agile, can-do attitude and great at dealing with ambiguity
• Excellent track record of cross team collaboration
• Strong coding, debugging and problem-solving skills
• Expertise in developing large-scale services
• Expertise in microservices, container, VM etc.

资深研发经理- M365 Data Analysis(苏州)

Responsibilities:

We are looking for a strong hands-on Software engineering manager with 7+ years working experience in software engineering, passion for quality and proven record of delivering excellent results under challenging schedule to work on one of the largest distributed systems in the world. This position requires a deep interest in software development, solid data analytical skills and strong knowledge of computing concepts such as fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, scalability, and security. Proven ability to lead engineers.
You will closely collaborate with partner teams to ensure coverage of key scenarios and make certain that common methodologies and metrics are used across the board. Your ability to effectively collaborate and develop strong relationships will be a critical part of the team’s success.
Do you want to change the way people use the Internet to communicate? Do you want to impact a billion people overnight and multiple times per year? Do you want an unrivalled experience working with one of the largest and most popular distributed systems in the world? Come join us!

Qualifications:

• Working in the Microsoft productivity suite where you enable millions of users to have instant access to their mail, calendar, contacts, tasks, notes on their smart phones
• Staying at the cutting edge of the performance and reliability while working with the largest organizations in the world to make sure their workforce has the uninterrupted and instant access to the most critical productivity item – “emails on their phones”
• Able to build a team and lead engineers on large scale efforts and have team-wide impact.
• Building distributed, highly available and resilient systems
• Strong data analytical skills such as data mining and machine learning

资深用户体验设计师(苏州)

Responsibilities:

Design project management: Efficiently manage design activities for multiple simultaneous projects under the Sharepoint umbrella.
Design strategy: Set design strategy and guidelines to guide design work for new features based on a deep understanding of user needs, business goals and technical limitations.
Conception: Work at the early concept phase by facilitating ideation sessions, storyboarding, brainstorming, creating user scenarios, and sketching early stage mockups.
Interaction design: Produce design briefs, information architecture diagrams, wireframes, interaction flows, low-fi prototypes and other artifacts required to develop and evolve user experience designs.
Visual design: Implement the Microsoft visual design language (including grid, typography, color and other design-language patterns) for the products and deliver visual assets (icons, logos, layout redlines, screen mockups, hi-fi prototypes) to development counterparts on time and with quality, in accordance with agile methodology.
Communication: Effectively communicate design strategies, concepts and solutions to peers, partners and stakeholders throughout the organization.
User-centered Iteration: Work with PMs to collect/interpret user feedback and telemetry and incorporate findings into design solutions.
Global alignment: Work closely with design counterparts in global teams to align design proposals and execution consistency.
Agile method practice: Practice a highly efficient, iterative design process with light documentation.

Qualifications:

Bachelor’s degree (or higher) in Interaction Design, Graphic Design, Industrial Design, Communication Arts, Information Design, or equivalent education or experience
8+ years of industry experience designing products that have shipped into high-volume markets
2+ years of experience in leading design projects
Experience of drafting design guideline to define common patterns and visual styles for new projects
Written and spoken English proficiency is a must, and fluency in Mandarin is a plus.

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